The order is binding when you have received written confirmation from Skipnes Event that payment has been received. Skipnes Event is then responsible for delivering the products/experiences you have ordered, at the same time as you become financially responsible for the order. The moment you make a booking, you confirm that you have the authority to accept on behalf of yourself and any travelling companions. You accept responsibility for ensuring that payment is made to us for all travellers in your party. You are responsible for ensuring that the reservation is in accordance with the booking. You will be responsible for ensuring that all members of your travelling party are kept fully informed of what has been booked and of any changes.

Payment is made when the order is completed. Visit Vesterålen AS is responsible for the actual transaction and that the correct amount is deducted from your account. If problems arise with your credit card, we will contact you. If we are unable to contact you, the order will be cancelled. All personal information is provided on an encrypted page (SSL 128 bit) where it is safe to enter information about yourself and your credit card.

Only Visit Vesterålen AS and Skipnes Event will have access to your name and contact information. This information will be used for booking management (change/cancellation of booking) and may be used in market research from said companies.

The following deadlines apply for accommodation at Skipnes Event:

• Cancellation 14 days or more before arrival: 100% refund.
• Cancellation 7-14 days: 50% refund.
• Cancellation less than 7 days prior to arrival: no refund.

Skipnes Event reserves the right to change bookings due to weather conditions - this applies to accommodation in the villa on Tindsøya. In the event of cancellation on our part, the amount paid will be refunded in full. Guests who have booked accommodation are usually contacted by e-mail (or telephone) used when booking. It is therefore important that the guest checks their e-mail regularly for messages.

Participants must have their own travel insurance. Skipnes Event cannot be held liable for losses and additional costs due to delays beyond the company's control, such as strikes, accidents, illness or other circumstances that fall under force majeure. Skipnes Event is not responsible for valuables brought by the customer, such as bags, glasses, camera/phone, clothes, etc.

Any disputes between the customer and Skipnes Event are subject to the jurisdiction of the local courts where Skipnes Event AS is located.

If you have any questions regarding our terms and conditions, please do not hesitate to contact us by phone +47 911 92 665 or e-mail hegsteir@online.no.